Course Policies and Refunds
ONSITE COURSE REFUND PROVISIONS:
The deadline to enroll for onsite courses offered by Equinology, Inc® is four weeks prior to the first day of class. Tuitions which are $250 and over will require a registration fee of $250 to enroll and these are nonrefundable and nontransferable. This registration fee is credited to the total tuition of the particular course. There is no registration fee for the few courses that cost less than $250. Those courses which are less than $250 will require payment in full upon registration.
Any student that notifies Equinology, Inc. to cancel a course must do so in writing and has the right to cancel the enrollment agreement and obtain a refund of charges paid towards the tuition prior to 30 days of the course commencement less the $250 non-refundable registration fee. Refunds must be requested in writing to Equinology, Inc., attention Mr. Paul Hougard, COO/CFO, at 610 Noah Court, Napa, CA 94558 or the Equinology email at firstname.lastname@example.org.
Confirmation letters as well as the course outline, things to bring, required study before the course (if applicable), directions and lodging will be sent when the deposit has been paid. The balance of the tuition is collected four weeks prior to the start of the course date .
Our instructor’s contract policy allows us thirty (30) days cancellation after which we are locked into our agreement. If you are unable to attend this course you may sell your spot to another individual providing that person has met the course prerequisites. Please notify the office for the data correction.
Our refund policies are stated on the factsheet, confirmation letters and on the website. As a reminder, registration fees which are used as deposits for courses are nonrefundable and nontransferable . In the event that Equinology cancels a course due to low enrollment we will refund your registration fee and any monies paid towards the remainder of the tuition. We will not “roll” the registration fee (deposit) over to another course for you should you not be able to attend.
Cancellation of Course by Equinology ®:
If a course should not run due to low enrollment or other circumstances, Equinology will notify the students 28 days prior to the course commencement and return all tuitions collected including the deposit. Although students may wish to make travel arrangement before this time, Equinology cannot be held responsible for travel arrangements made before the 28 days. Equinology also cannot be responsible for student travel expenses should the class need to be canceled due natural disasters or sociopolitical conflicts or an instructor emergency (death or severe illness or injury of self or immediate family member). In the case of instructor emergency, we will substitute an appropriate instructor if available before canceling course. We suggest you purchase travel insurance for travel arrangements in case of one of these rare incidents.
- You cannot be confirmed on a class list until the registration fee (deposit) is received and the appropriate documentation has been returned (enrollment form etc)
- Please prepare yourself for the course if precourse study is required
- If a course has required texts, you should purchase these prior to the course
- Please read the list of things to bring
- In accordance with Title VII of the Civil Rights Act: We do not discriminate on the basis of race, color, religion, sex or national origin
- If you have any questions, please call us, that’s what we are here for!
Equinology reserves the right to cancel workshops due to circumstances beyond our control, including but not limited to, low enrollment, at which time all fees (including the registration fee/deposit) collected for the purpose of enrollment will be refunded.
- Equinology cannot be responsible for any losses incurred by registrants resulting from canceled or postponed workshops
- Equinology recommends that registrants secure travel insurance
- Registration fees (deposits) are non-refundable and non-transferable; no exceptions
- Tuition is due 30 days prior to course commencement
- A $25 fee is charged for any returned checks
DISTANCE EDUCATION REFUND PROVISIONS:
For distance educational program where the instruction is not offered in real time, Equinology must transmit the first lesson and any materials to any student within seven days after Equinology accepts the student for admission. The student has the right to cancel the agreement and receive a full refund before the first lesson and materials are received. Cancellation is effective on the date written notice of cancellation is sent (see above contact information). If Equinology has sent the first lesson and materials before an effective cancellation notice was received, Equinology shall make a refund within 45 days after the student’s return of the materials.
Equinology will transmit all of the lessons and other materials to the student if the student has fully paid for the educational program, and after having received the first lesson and initial materials, requests in writing that all of the material be sent. If Equinology transmits the balance of the material as the student requests, Equinology must remain obligated to provide the other educational services it agreed to provide, such as responses to student inquiries, student and faculty interaction, and evaluation and comment on lessons submitted by the student, but shall not be obligated to pay any refund after all of the lessons and material are transmitted.
STUDENT TUITION RECOVERY FUND (STRF) FEES
You must pay the state-imposed assessment for the Student Tuition Recovery Fund (STRF) if all of the following applies to you (please note the assessment is set at $0 currently per $1000 so no fees are due):
- You are a student in an educational program, who is a California resident, or are enrolled in a residency program, and prepay all or part of your tuition either by cash, guaranteed student loans, or personal loans, and
- Your total charges are not paid by any third-party payer such as an employer, government program or other payer unless you have a separate agreement to repay the third party.
- You are not eligible for protection from the STRF and you are not required to pay the STRF assessment if either of the following applies:
- You are not a California resident, or are not enrolled in a residency program, or
- Your total charges are paid by a third party, such as an employer, government program or other payer, and you have no separate agreement to repay the third party.
The State of California created the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic losses suffered by students in educational programs who are California residents or are enrolled in a residency programs attending certain schools regulated by the Bureau for Private Postsecondary and Vocational Education.
You may be eligible for STRF if you are a California resident or are enrolled in a residency program, prepaid tuition, paid the STRF assessment, and suffered an economic loss as a result of any of the following:
- The school closed before the course of instruction was completed
- The school’s failure to pay refunds or charges on behalf of a student to a third party for license fees or any other purpose, or to provide equipment or materials for which a charge was collected within 180 days before the closure of the school.
- The school’s failure to pay or reimburse loan proceeds under a federally guaranteed student loan program as required by law or to pay or reimburse proceeds received by the school prior to closure in excess of tuition and other costs.
- There was a material failure to comply with the Act or this Division within 30 days before the school closed or, if the material failure began earlier than 30 days prior to closure, the period determined by the Bureau.
- An inability after diligent efforts to prosecute, prove, and collect on a judgment against the institution for a violation of the Act. However, no claim can be paid to any student without a Social Security number or a taxpayer identification number.
Federal or State Loans:
If a student has received federal student financial aid funds, the student is entitled to a refund of money is not paid from federal student financial aid programs funds. If the student is eligible for a loan guaranteed by the federal or state government and the student defaults on the loan, both of the following may occur:
- The federal or state government or a loan guarantee agency may take action against the student, including applying any income tax refund to which the person is entitled to reduce the balance owed on the loan.
- The student may not be eligible for any other federal student financial aid at another institution or other government assistance until the loan is repaid.
If a student wishes to withdraw from the institution or a course of instruction, the student must contact Equinology, Inc., attention Mr. Paul Hougard, COO/CFO, at 610 Noah Court, Napa, CA 94558 in writing. Eligible refunds are outlined above. Refunds are processed by Equinology, Inc. when a student has resolved all financial obligations against their school debts, and their student account reflects a credit balance. Refunds are processed within 14 days after the student’s account reflects a credit balance.